The Customer is Always Right?

I have been working in customer service for about 20 years give or take. One thing I always heard, in the beginning, was, "The customer is always right." So much it seemed angry customers would chant this as they made their demands over issues.  This saying began to give them a sense of entitlement as …

Where There is a Will, There is a Way

Growing up, my parents always would speak this phrase when something would stump us.  It meant if we wanted it bad enough, we would find a way to make it happen. The question is, however, how strong is our will? Are we quick to say, "Oh well, that didn't work"? I was reminding of this …

What is Integrity

Talking to a customer yesterday, he mentioned that you can’t trust people these days. On a similar note, a friend posted on social media that she had a situation with a gentleman who also did not trust others. This got me thinking about not only honesty, but also integrity. It seems more and more people …

Work Fast or Efficient, Which Do You Want?

Have you ever noticed how the majority of the world does not understand the workings of a mind with a disability? I thought it was just me but speaking with my husband who is ADHD, it seems he has the same issues. He was telling me the other day how his boss was upset with …

A New Business Venture? Online Publishing?

So, I have been thinking a lot lately on where I want to go with my life after recent events. A friend has an idea of starting an online publishing business. He knows how to do the programming, and I am studying business. I think this is a good idea. However, I am curious to …

Is Minimum Wage the Problem?

So, the other day I was watching a video about the raise on minimum wage. According to the data supplied, the statistics show that very few people actually make minimum wage and that majority of those that due are living with someone who makes way over. Now, I am not a liberal, but living in …

It’s a Man’s World! The Culture of IT and All Things Geek!

       Hello again internet world. School has been about all I do these days. It takes all my energy to stay focused and get stuff turned in on time. Any free time I have had has been spent playing World of Warcraft with my best friend. I know it's not an excuse for …